Legal
Privacy Policy
Last updated: 5 October 2026
1. Who we are
GlobalFaresHub is a trading name of [COMPANY LEGAL NAME], registered in England and Wales (company number [COMPANY NUMBER]), Johnson Building, 77 Hatton Garden, London, EC1N 8JS. We are the data controller for personal information collected through this website. ICO registration number: ZA105200
Contact: privacy@globalfareshub.com
2. Information we collect
- Contact details: name, email address, phone number and address.
- Booking details: passenger names, dates of birth, passport details where required by airlines or destinations, travel dates and preferences.
- Payment information: processed securely by our payment providers. We do not store full card numbers.
- Website usage: IP address, browser type and pages visited, collected through cookies (see our Cookie Policy).
- Communications: messages you send us by email, phone, WhatsApp or web forms.
3. How we use your information
- To search for, book and manage your travel arrangements.
- To share necessary details with airlines, hotels, car rental companies and other suppliers to complete your booking.
- To take payments and prevent fraud.
- To send booking confirmations, updates and customer service messages.
- To send marketing emails, only if you have agreed. You can unsubscribe at any time.
- To improve our website and services.
- To meet legal and regulatory obligations.
4. Legal basis
We process your data to perform our contract with you, to meet legal obligations, for our legitimate interests in running and improving our business, and with your consent for marketing and non-essential cookies.
5. Sharing your information
We share your data only where needed with travel suppliers (airlines, hotels, transfer and car hire providers), booking technology and payment providers, IT and email service providers, and authorities where the law requires it (for example, airlines must pass passenger data to border agencies). Some suppliers are outside the UK. Where data is transferred internationally, we use appropriate safeguards.
6. How long we keep it
We keep booking records for as long as needed for your trip and to meet legal, tax and accounting requirements, normally up to 6 years. Marketing data is kept until you unsubscribe.
7. Your rights
Under UK data protection law you have the right to access, correct or delete your data, to object to or restrict processing, to data portability, and to withdraw consent at any time. To use any of these rights, contact privacy@globalfareshub.com.
If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).
8. Security
We use appropriate technical and organisational measures to protect your personal information, including encrypted (SSL) connections.
9. Changes
We may update this policy from time to time. The latest version will always be on this page.