Legal
Terms & Conditions
Last updated: 5 October 2026
1. About us
This website is operated by [COMPANY LEGAL NAME], trading as GlobalFaresHub, registered in England and Wales (company number [COMPANY NUMBER]), Johnson Building, 77 Hatton Garden, London, EC1N 8JS. Email: info@globalfareshub.com · Phone: 020 3400 9757.
2. Our role
Unless we tell you otherwise, we act as a booking agent for the airlines, hotels and other travel suppliers whose services you book. Your contract for those services is with the supplier, and their terms and conditions also apply to your booking. We will make these available to you on request.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Our ATOL number is [ATOL NUMBER]. Please see the ATOL Certificate provided with your booking for details of what is protected.
3. Making a booking
A booking is confirmed only when we have received your payment (or deposit) and sent you a written confirmation. Please check all names, dates and details carefully. Names must match passports exactly. Changes after booking may not be possible or may incur charges.
4. Prices and payment
All prices are shown in pounds sterling (GBP) and include taxes known at the time of booking, unless stated otherwise. Prices may change until your booking is confirmed. Some bookings require full payment at the time of booking; others may allow a deposit with the balance due by a set date. If the balance is not paid on time, the booking may be cancelled and charges may apply.
5. Changes and cancellations by you
Any changes or cancellations must be made in writing. Airline tickets are often non-refundable and non-changeable. Supplier charges apply according to their rules, and we may also charge an administration fee of [£XX] per booking. Some fares cannot be changed at all.
6. Changes and cancellations by suppliers
Airlines and other suppliers may change schedules or cancel services. We will tell you as soon as we are informed and help you with the options available, such as alternatives or refunds, in line with the supplier's terms and your legal rights.
7. Passports, visas and health
It is your responsibility to make sure you have a valid passport, any required visas or travel authorisations, and any vaccinations needed for your trip. Please check the latest UK government travel advice at gov.uk/foreign-travel-advice before you travel.
8. Travel insurance
We strongly recommend you take out suitable travel insurance as soon as you book.
9. Our liability
We are responsible for providing our booking services with reasonable care and skill. We are not responsible for the acts or omissions of suppliers, whose liability is governed by their own terms and by international conventions. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be limited by law.
10. Complaints
If you have a problem during your trip, please tell the supplier and us straight away so we can try to help. If you wish to complain after your trip, please write to us within 28 days of your return at info@globalfareshub.com.
11. Law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.